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Privacy policy according to GDPR

(Status: January 2024)

Responsible for data processing

The controller within the meaning of the General Data Protection Regulation and other national data protection laws of the member states as well as other data protection regulations is the:

esz AG calibration & metrology
Max-Planck-Strasse 16
82223 Eichenau, Germany

Phone: 08141-88887-0

Email: datenschutz@esz-ag.de

yellow header kalibrierscheine 2

I. General information on data processing

1. Scope of processing personal data

We only process our users’ personal data to the extent necessary to provide a functional website and our content and services. The processing of personal data of our users takes place regularly only with the consent of the user. An exception applies in cases where prior consent cannot be obtained for factual reasons and the processing of the data is permitted by law.

2. Legal basis for processing personal data

Insofar as we obtain the consent of the data subject for the processing of personal data, Art. 6 para. 1 lit. a EU General Data Protection Regulation (GDPR) serves as the legal basis

When processing personal data that is necessary for the performance of a contract to which the data subject is a party, Art. 6 para. 1 lit. b GDPR serves as the legal basis. This also applies to processing operations that are necessary to carry out pre-contractual measures.

Insofar as the processing of personal data is necessary to fulfil a legal obligation to which our company is subject, Art. 6 para. 1 lit. c GDPR serves as the legal basis.

In the event that vital interests of the data subject or another natural person require the processing of personal data, Art. 6 para. 1 lit. d GDPR serves as the legal basis.

If the processing is necessary to safeguard a legitimate interest of our company or a third party and if the interests, fundamental rights and freedoms of the data subject do not outweigh the former interest, Art. 6 para. 1 lit. f GDPR serves as the legal basis for the processing.

3. Data erasure and storage duration

The personal data of the data subject will be deleted or blocked as soon as the purpose of storage no longer applies. Data may also be stored if this has been provided for by the European or national legislator in EU regulations, laws or other provisions to which the controller is subject. The data will also be blocked or deleted if a storage period prescribed by the aforementioned standards expires, unless there is a need for further storage of the data for the conclusion or fulfilment of a contract.

II. Provision of the website and creation of log files

1. Description and scope of data processing

Each time our website is accessed, our system automatically collects data and information from the computer system of the accessing computer.

The following data is collected:

  • Information about the browser type and version use
  • The user’s operating system
  • The user’s internet service provider
  • The IP address of the user
  • Date and time of access
  • Websites from which the user’s system accesses our website
  • Websites that are accessed by the user’s system via our website

The data is also stored in the log files of our system. This data is not stored together with other personal data of the user.

2. Legal basis for processing personal data

The legal basis for the temporary storage of data and log files is Art. 6 para. 1 lit. f GDPR.

3. Purpose of data processing

Temporary storage of the IP address by the system is necessary to enable delivery of the website to the user’s computer. For this purpose, the user’s IP address must remain stored for the duration of the session.

Storage in log files takes place to ensure the functionality of the website. In addition, we use the data to optimise the website and to ensure the security of our information technology systems. The data is not analysed for marketing purposes in this context.

These purposes also constitute our legitimate interest in data processing in accordance with Art. 6 para. 1 lit. f GDPR.

4. Duration of storage

The data will be deleted as soon as it is no longer required for the purpose for which it was collected. In the case of the collection of data for the provision of the website, this is the case when the respective session has ended.

If the data is stored in log files, this is the case after seven days at the latest. Storage beyond this is possible. In this case, the IP addresses of the users are deleted or anonymised so that an assignment of the calling client is no longer possible.

5. Possibility of objection and removal

The collection of data for the provision of the website and the storage of data in log files is absolutely necessary for the operation of the website. Consequently, there is no possibility for the user to object.

6. Consent management tool

As we use cookies on our website that require consent, we must manage your consent or refusal. For this purpose we use a so-called “Consent management tool” (cookie banner). This saves the settings you have made in cookies.

Purpose(s) of the data processing

Management of consents for data processing

Legal basis(s) for reading out/storing data from/on the user’s end device

§ 25 (2) no. 2 TTDSG

Legal basis for processing personal data

Art. 6 para. 1 lit. c GDPR in conjunction with BGH ruling of 28 May 2020 – I ZR 7/16 (legal obligation)

Recipients or categories of recipients to whom data is disclosed

none

Data transfer to a third country and legal basis for this

Does not take place

Storage period of the data or criteria for determining the storage period

Duration of the session or 365 days

III. Use of cookies

Description and scope of data processin

Our website uses cookies. Cookies are text files that are stored in the Internet browser or by the Internet browser on the user’s computer system. When a user accesses a website, a cookie may be stored on the user’s operating system. This cookie contains a characteristic string of characters that enables the browser to be uniquely identified when the website is called up again.

We use cookies to make our website more user-friendly. Some elements of our website require that the accessing browser can be identified even after a page change.

The following data is stored and transmitted in the cookies:

  • Articles in a shopping cart
  • Log-in information

Legal basis for processing personal data

The legal basis for the processing of personal data using cookies is Art. 6 para. 1 lit. f GDPR.

Purpose of data processing

The purpose of using technically necessary cookies is to simplify the use of websites for users. Some functions of our website cannot be offered without the use of cookies. This requires the browser to be recognised even after a page change.

We need cookies for the following applications:

  • Shopping car
  • Log-in information

The user data collected by technically necessary cookies is not used to create user profiles.

These purposes also constitute our legitimate interest in data processing in accordance with Art. 6 para. 1 lit. f GDPR.

Duration of storage, objection and removal options

Cookies are stored on the user’s computer and transmitted by it to our site. As a user, you therefore also have full control over the use of cookies. You can deactivate or restrict the transmission of cookies by changing the settings in your Internet browser. Cookies that have already been saved can be deleted at any time. This can also be automated.

If cookies are deactivated for our website, it may no longer be possible to use all functions of the website to their full extent.

Calendly

You can make appointments with us on our website. We use the “Calendly” tool to book appointments. The provider is Calendly LLC, 271 17th St NW, 10th Floor, Atlanta, Georgia 30363, USA (hereinafter “Calendly”).

To book an appointment, enter the requested data and the desired date in the form provided. The data entered will be used for the planning, execution and, if necessary, follow-up of the appointment. The appointment data is stored for us on the servers of Calendly, whose privacy policy you can view here: https://calendly.com/de/pages/privacy.

The data you enter will remain with us until you ask us to delete it, revoke your consent to storage or the purpose for data storage no longer applies. Mandatory statutory provisions – in particular retention periods – remain unaffected.

The legal basis for processing personal data using cookies is Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in making appointments with interested parties and customers as uncomplicated as possible. If a corresponding consent has been requested, the processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TTDSG, insofar as the consent includes the storage of cookies or access to information in the user’s terminal device (e.g. device fingerprinting) within the meaning of the TTDSG. Consent can be revoked at any time.

Data transfer to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here: https://calendly.com/pages/dpa.

Friendly Captcha

We use Friendly Captcha (hereinafter referred to as “Friendly Captcha”) on this website. The provider is Friendly Captcha GmbH, Am Anger 3-5, 82237 Woerthsee, Germany. Friendly Captcha is used to check whether the data input on this website (e.g. in a contact form) is made by a human or by an automated program. To do this, Friendly Captcha analyses the behaviour of the website visitor based on various characteristics. Friendly Captcha evaluates various information for analysis (e.g. anonymised IP address, referrer, visit time, etc.). Further information can be found at:
https://friendlycaptcha.com/legal/privacy-end-users/.

The legal basis for processing personal data using cookies is Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in protecting its website from abusive automated spying and SPAM. If a corresponding consent has been requested, the processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TTDSG, insofar as the consent includes the storage of cookies or access to information in the user’s terminal device (e.g. device fingerprinting) within the meaning of the TTDSG. Consent can be revoked at any time.

IV. Newsletter

1. Description and scope of data processing

You can subscribe to a free newsletter on our website. When you register for the newsletter, the data from the input screen is transmitted to us. To subscribe to the newsletter offered on our website, you can register using our form. We use the so-called ‘double opt-in’ procedure. A confirmation email will first be sent to the email address you provided, asking for confirmation. The registration only becomes effective when you click on the activation link contained in the confirmation email.

The following data is also collected during registration:

  • IP address of the calling compute
  • Date and time of registration
  • Email address

Your consent is obtained for the processing of the data as part of the registration process and reference is made to this privacy policy.

No data is passed on to third parties in connection with the data processing for sending newsletters. The data will be used exclusively for sending the newsletter. We use Rapidmail to send our newsletter. Your data will therefore be transmitted to Rapidmail GmbH. Rapidmail GmbH is prohibited from using your data for purposes other than sending the newsletter. Rapidmail GmbH is not permitted to pass on or sell your data. Rapidmail is a German, certified newsletter software provider that has been carefully selected in accordance with the requirements of the GDPR and the BDSG.

2. Legal basis for processing personal data

The legal basis for the processing of data after registration for the newsletter by the user is Art. 6 para. 1 lit. a GDPR if the user has given consent.

3. Purpose of data processing

The purpose of collecting the user’s email address is to deliver the newsletter.

The collection of other personal data as part of the registration process serves to prevent misuse of the services or the email address used.

4. Duration of storage

The data will be deleted as soon as it is no longer required for the purpose for which it was collected. The user’s email address is therefore stored for as long as the subscription to the newsletter is active.

Other personal data collected during the registration process is generally deleted after a period of seven days.

5. Possibility of objection and removal

The subscription to the newsletter can be cancelled by the user concerned at any time. For this purpose, you will find a corresponding link in every newsletter.

This also makes it possible to withdraw consent to the storage of personal data collected during the registration process.

V. Registration:

1. Description and scope of data processing

On our website, we offer users the opportunity to register by providing personal data. The data is entered into an input mask and transmitted to us and stored. The data will not be passed on to third parties. The following data is also stored at the time of registration:

Im Zeitpunkt der Registrierung werden zudem folgende Daten gespeichert:

  • The IP address of the user
  • Date and time of registration
  • Email address

As part of the registration process, the user’s consent to the processing of this data is obtained.

2. Legal basis for processing personal data

The legal basis for the processing of the data is Art. 6 para. 1 lit. a GDPR if the user has given consent.

3. Purpose of data processing

User registration is required for the provision of certain content and services on our website.

  • Price list access

4. Duration of storage

The data will be deleted as soon as it is no longer required for the purpose for which it was collected.

This is the case for the data collected during the registration process if the registration on our website is cancelled or modified.

5. Possibility of objection and removal

As a user, you have the option of cancelling your registration at any time. You can change the data stored about you at any time.

VI. Contact form and email contact

1. Description and scope of data processing

There is a contact form on our website which can be used to contact us electronically. If a user makes use of this option, the data entered in the input mask will be transmitted to us and stored. These data are:

The following data is also stored at the time the message is sent

  • The IP address of the user
  • Date and time of registration
  • Name
  • Customer number
  • Company
  • Postal code
  • Place
  • Phone number
  • Email address

Your consent is obtained for the processing of the data as part of the sending process and reference is made to this privacy policy.

Alternatively, you can contact us via the email address provided. In this case, the user’s personal data transmitted with the email will be stored.

No data will be passed on to third parties in this context. The data is used exclusively for processing the dialogue.

2. Legal basis for processing personal data

The legal basis for the processing of the data is Art. 6 para. 1 lit. a GDPR if the user has given consent.

The legal basis for the processing of data transmitted in the course of sending an email is Art. 6 para. 1 lit. f GDPR. If the email contact is aimed at the conclusion of a contract, the additional legal basis for the processing is Art. 6 para. 1 lit. b GDPR.

3. Purpose of data processing

The processing of the personal data from the input screen is solely for the purpose of processing the contact. In the case of contact by email, this also constitutes the necessary legitimate interest in the processing of the data.

The other personal data processed during the sending process is used to prevent misuse of the contact form and to ensure the security of our information technology systems.

4. Duration of storage

The data will be deleted as soon as it is no longer required for the purpose for which it was collected. For the personal data from the input screen of the contact form and those sent by email, this is the case when the respective conversation with the user has ended. The conversation is ended when it can be inferred from the circumstances that the matter in question has been conclusively clarified.

The additional personal data collected during the sending process will be deleted after a period of seven days at the latest.

5. Possibility of objection and removal

The user has the option to revoke their consent to the processing of personal data at any time. If the user contacts us by fax, email or telephone, they can object to the storage of their personal data at any time. In such a case, the conversation cannot be continued.

All personal data stored in the course of contacting us will be deleted in this case.

VII. Rights of the data subject

f your personal data is processed, you are a data subject within the meaning of the GDPR and you have the following rights in relation to the controller:

1. Right to information

You can request confirmation from the controller as to whether personal data concerning you is being processed by us.

If such processing has taken place, you can request the following information from the controller:

  • The purposes for which the personal data is processed;
  • The categories of personal data that are processed;
  • The recipients. The categories of recipients to whom the personal data concerning you have been or will be disclosed;
  • The planned duration of storage of the personal data concerning you or, if specific information on this is not possible, criteria for determining the duration of storage;
  • The existence of a right to rectification or erasure of personal data concerning you, a right to restriction of processing by the controller or a right to object to such processing;
  • The existence of a right of appeal to a supervisory authority;
  • All available information about the origin of the data if the personal data is not collected from the data subject;
  • The existence of automated decision-making, including profiling, referred to in Art. 22 (1) and (4) GDPR and, at least in those cases, meaningful information about the logic involved, as well as the significance and the envisaged consequences of such processing for the data subject

You have the right to request information as to whether the personal data concerning you is transferred to a third country or to an international organisation. In this context, you can request to be informed about the appropriate guarantees in accordance with Art. 46 GDPR in connection with the transfer.

2. Right to rectification

You have a right to rectification and/or completion vis-à-vis the controller if the processed personal data concerning you is incorrect or incomplete. The controller must make the correction immediately.

3. Right to restriction of processing

You may request the restriction of the processing of your personal data under the following conditions:

  • If you contest the accuracy of the personal data concerning you for a period enabling the controller to verify the accuracy of the personal data;
  • The processing is unlawful and you oppose the erasure of the personal data and request the restriction of their use instead;
  • The controller no longer needs the personal data for the purposes of the processing, but they are required by you for the establishment, exercise or defence of legal claims, or
  • If you have objected to processing pursuant to 21 (1) GDPR and it is not yet certain whether the legitimate grounds of the controller override your grounds.

If the processing of personal data concerning you has been restricted, such data may only be processed – apart from being stored – with your consent or for the establishment, exercise or defence of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the Union or of a Member State.

If the restriction of processing has been restricted in accordance with the above conditions, you will be informed by the controller before the restriction is lifted.

4. Right to deletion

Obligation to delete

You have the right to obtain from the controller the deletion of personal data concerning you without undue delay and the controller shall have the obligation to delete such data without undue delay where one of the following grounds applies:

  • The personal data concerning you are no longer necessary in relation to the purposes for which they were collected or otherwise processed
  • You withdraw your consent on which the processing was based pursuant to Art. 6 para. 1 lit. a or Art. 9 para. 2 lit. a GDPR and there is no other legal basis for the processing.
  • You object to the processing pursuant to Art. 21 para. 1 GDPR and there are no overriding legitimate grounds for the processing, or you object to the processing pursuant to Art. 21 para. 2 GDPR.
  • The personal data concerning you have been unlawfully
  • The deletion of personal data concerning you is necessary to fulfil a legal obligation under Union law or the law of the Member States to which the controller is subject
  • The personal data concerning you was collected in relation to information society services offered in accordance with Art. 8 para. 1 GDPR.

b) Information to third parties

If the controller has made the personal data concerning you public and is obliged pursuant to Art. 17 para. 1 GDPR to delete the personal data, the controller, taking account of available technology and the cost of implementation, shall take reasonable steps, including technical measures, to inform controllers which are processing the personal data that you as the data subject have requested the deletion by such controllers of any links to, or copy or replication of, those personal data.

c) Exceptions

The right to deletion does not exist if the processing is necessary

  • to exercise the right to freedom of expression and information;
  • for compliance with a legal obligation which requires processing by Union or Member State law to which the controller is subject or for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller;
  • for reasons of public interest in the area of public health in accordance with 9 para. 2 lit. h and i and Art. 9 para. 3 GDPR;
  • for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes Art. 89 para. 1 GDPR, insofar as the right referred to in section a) is likely to render impossible or seriously impair the achievement of the objectives of that processing, or
  • for the assertion, exercise or defence of legal claims.

5. Right to information

If you have asserted the right to rectification, deletion or restriction of processing against the controller, the controller is obliged to notify all recipients to whom the personal data concerning you have been disclosed of this rectification or deletion of the data or restriction of processing, unless this proves impossible or involves a disproportionate effort.

You have the right to be informed about these recipients by the controller.

6. Right to data portability

You have the right to receive the personal data concerning you, which you have provided to the controller, in a structured, commonly used and machine-readable format. You also have the right to transmit this data to another controller without hindrance from the controller to which the personal data has been provided, where

  • if the processing is based on consent pursuant to Art. 6 para. 1 lit. a GDPR or Art. 9 para. 2 lit. a GDPR or on a contract pursuant to Art. 6 para. 1 lit. b GDPR and
  • the processing is carried out using automated procedures

n exercising this right, you also have the right to have the personal data concerning you transmitted directly from one controller to another, where technically feasible. The freedoms and rights of other persons must not be impaired by this.

The right to data portability does not apply to the processing of personal data necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.

7. Right of objection

You have the right to object, on grounds relating to your particular situation, at any time to processing of personal data concerning you which is based on point (e) or (f) of Article 6(1) GDPR, including profiling based on those provisions.

The controller will no longer process the personal data concerning you unless the controller demonstrates compelling legitimate grounds for the processing which override your interests, rights and freedoms or for the establishment, exercise or defence of legal claims.

f your personal data is processed for direct marketing purposes, you have the right to object at any time to the processing of your personal data for such marketing, which includes profiling to the extent that it is related to such direct marketing.

f you object to processing for direct marketing purposes, your personal data will no longer be processed for these purposes.

You have the possibility to exercise your right of objection in connection with the use of information society services – notwithstanding Directive 2002/58/EC – by means of automated procedures using technical specifications

8. Right to revoke the declaration of consent under data protection law

You have the right to revoke your declaration of consent under data protection law at any time. The withdrawal of consent shall not affect the lawfulness of processing based on consent before its withdrawal.

9. Automated decision in individual cases including profiling

You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you. This does not apply if the decision

  • is necessary for the conclusion or performance of a contract between you and the controller,
  • is authorised by Union or Member State law to which the controller is subject and which also lays down suitable measures to safeguard your rights and freedoms and legitimate interests; or
  • with your express consent

However, these decisions may not be based on special categories of personal data pursuant to Art. 9 para. 1 GDPR, unless Art. 9 para. 2 lit. a or g GDPR applies and appropriate measures have been taken to protect the rights and freedoms as well as your legitimate interests

In the cases referred to in (1) and (3), the data controller shall implement suitable measures to safeguard your rights and freedoms and legitimate interests, at least the right to obtain human intervention on the part of the controller, to express your point of view and to contest the decision.

10. Social plugins

This website uses links to Facebook, Google (Google+ and YouTube), Twitter, LinkedIn and Xing. These are offers from the US companies Facebook Inc. (1601 S. California Ave, Palo Alto, CA 94304, USA), Alphabet Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA), Twitter Inc. (1355 Market Street, Suite 900, San Francisco, CA 94103, USA), the Irish company LinkedIn Ireland Unlimited Company (Wilton Place, Dublin 2, Ireland) and Xing SE (Dammtorstraße 30, 20354 Hamburg, Germany).

When you visit a page and follow such a link, your browser establishes a connection to Facebook, Google, Twitter, LinkedIn or Xing and the content is loaded from these sites. Your visit to this website may be tracked by Facebook, Google, Twitter, LinkedIn and Xing, even if you do not actively use the function. If you have an account on Facebook, Google Twitter, LinkedIn or Xing, you can use such a web link to share information with your friends. We have no influence on the behaviour of the external websites and their transmission of information.

Facebook, Google, Twitter, LinkedIn and Xing provide detailed information on the scope, type, purpose and further processing of your data on their websites. Here you will also find further information on your rights and setting options to protect your privacy.

11. YouTube

This website uses the YouTube embedding function to display and play videos from YouTube. The site uses the extended data protection mode, which, according to the provider, only starts storing user information when the video is played. The moment the playback of the embedded video is started, YouTube uses cookies to collect information about your user behaviour.

According to YouTube, these are used, among other things, to record video statistics, improve user-friendliness and prevent abusive behaviour.

Irrespective of playback of the embedded videos, a connection to the Google “DoubleClick” network is established each time this website is accessed, which may trigger further data processing operations without our influence.

12. Right to lodge a complaint with a supervisory authority

Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, place of work or place of the alleged infringement if you consider that the processing of personal data relating to you infringes the GDPR.

n the federal state of Bavaria, the responsible supervisory authority is State Office for Data Protection Supervision, Promenade 27 (Schloss), 91522 Ansbach. The supervisory authority with which the complaint has been lodged shall inform the complainant of the status and outcome of the complaint, including the possibility of a judicial remedy pursuant to Art. 78 GDPR.